Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains how Avatar Systems, Inc. ("Avatar Systems," "we," "us," or "our") collects, uses, and shares personal information when you visit www.avatarsystems.com (the "Website"), contact us, request a product demonstration, or otherwise interact with us.

This Privacy Policy should be read together with our Cookie Policy, which provides detail on the cookies and similar technologies we use.

 

Who we are

Avatar Systems, Inc. is a provider of enterprise oil and gas software, including the Providence platform and related accounting, production, land management, and midstream solutions, serving operators and energy companies nationwide. Our principal office is located at 2801 Network Blvd., Suite 210, Frisco, Texas 75034.

 

Information we collect

Information you provide to us. We collect personal information you choose to share when you:

  • Submit our contact form or request a demo, including your name, email address, phone number, company, and the contents of your inquiry.
  • Begin a chat or submit a form served through our customer engagement tools, including your name, email address, and the details of your message.

Information we collect automatically. When you visit the Website, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, referring website, and how you interact with our content. Our Cookie Policy describes these technologies in detail, including analytics cookies (such as HubSpot) and any advertising or remarketing cookies that may be deployed through our tag management system.

 

How we use your information

We use personal information to:

  • Respond to your inquiries and provide the services or demonstrations you request.
  • Operate, maintain, and improve the Website and our content.
  • Measure the effectiveness of our marketing and reach relevant audiences in the oil and gas sector.
  • Comply with legal obligations and protect the security and integrity of our business and Website.

We do not use your information to make automated decisions that produce legal or similarly significant effects about you.

 

How we share your information

We do not sell your personal information. We may share it in the following circumstances:

  • Service providers. We share information with vendors who perform services on our behalf, such as website hosting, analytics, advertising, customer relationship management, and email delivery. These providers are authorized to use your information only as necessary to provide services to us.
  • Legal and safety reasons. We may disclose information when required by law, in response to legal process, or to protect the rights, property, or safety of Avatar Systems, our employees, or others.
  • Business transfers. If Avatar Systems is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Some of our advertising and analytics partners may collect information directly through cookies on our Website. Please see our Cookie Policy for more information and for your choices regarding these technologies.

 

Your choices and rights

  • Cookies. You can accept or reject non-essential cookies through the cookie banner presented when you first visit the Website, and you can change your preferences at any time using the "Cookie Settings" link in the Website footer or through your browser settings.
  • Advertising opt-outs. You may opt out of certain interest-based advertising through the Network Advertising Initiative (networkadvertising.org/choices) and the Digital Advertising Alliance (aboutads.info/choices).
  • Access and deletion. Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us using the details below. We will respond as required by applicable law.

 

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods for cookies are described in our Cookie Policy.

 

Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

 

Third-party links

The Website may contain links to third-party websites and platforms, including our social media pages and the Pulse Owner Relations portal. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

 

Children's privacy

The Website is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our practices or applicable law change. The "Last updated" date above reflects the most recent revision. We encourage you to review this policy periodically.

 

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Avatar Systems, Inc.
 2801 Network Blvd., Suite 210, Frisco, Texas 75034
 Phone: 972-720-1800
 Toll Free: 800-490-0055
 Email: [INSERT PRIVACY CONTACT EMAIL]

 

Cookie Policy — Avatar Systems, Inc.

Last updated: August 21, 2026

This Cookie Policy explains how Avatar Systems, Inc. ("Avatar Systems," "we," "us") uses cookies and similar technologies on www.avatarsystems.com (the "Website"). It should be read together with our Privacy Policy.

What cookies are. Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, tags, and local storage. They can be set by us (first-party) or by third parties whose services we use (third-party). Some last only for your session; others (persistent cookies) remain until they expire or you delete them.

 

Categories we use.

Strictly necessary cookies (always on). These are required for the Website to function and cannot be switched off. They include HubSpot session and security cookies and the functional cookie set when you actively begin a chat or submit a form. We do not require consent for these.

Analytics cookies (consent required). These help us understand how visitors use the Website so we can improve it.

  • HubSpot: analyzes visitor traffic and ties form submissions to a visit so we can follow up on inquiries. Lifespan ranges from session to 6 months.
  • Google Analytics 4: [if confirmed] measures page views, sessions, and general usage. Set by Google. Typical lifespan is up to 2 years.

Advertising and targeting cookies (consent required). These track browsing activity to measure ad performance and show relevant ads on other platforms. The specific advertising cookies active on this Website depend on the tags configured in our tag management system. Possible services include:

  • Google Ads / conversion linker: measures which ads led to a Website action. Up to 90 days.
  • Meta (Facebook) Pixel: measures ad performance and enables remarketing on Meta platforms. Up to 90 days.
  • LinkedIn Insight Tag: measures ad performance and enables remarketing on LinkedIn. Up to 2 years.

Why we use non-essential cookies. We use analytics cookies to understand and improve site performance and content, and advertising cookies to measure the effectiveness of our marketing and to reach relevant audiences in the oil and gas sector. We do not use these cookies to make automated decisions about you.

Your choices. When you first visit the Website you will be presented with a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the Website footer. You can also control cookies through your browser settings. Blocking non-essential cookies will not affect access to the Website's core content. For advertising opt-outs you may also use the Network Advertising Initiative (networkadvertising.org/choices) and the Digital Advertising Alliance (aboutads.info/choices).

Changes. We may update this Cookie Policy as our practices or the tools we use change. The "Last updated" date reflects the latest revision.

Contact. Questions about this Cookie Policy can be directed to sales@avatarsystems.net.